BETWEEN FRIDAY 18 JULY 2025 & TUESDAY 22 JULY 2025 THE SURGERY IS CHANGING ITS COMPUTER SYSTEM. TO FACILITATE THIS WE WILL BE OPEN FOR URGENT/EMERGENCY CONSULTATIONS AND PRESCRIPTION REQUESTS ONLY.
- Emergency Telephone Consultations Only
- Emergency Acute Prescription Requests only
- No Routine Appointments
If you run out of your routine medications please consult with your Pharmacist in the first instance. They may be able to issue you with an emergency supply of your medications.
You may order repeat prescriptions to be collected after Wednesday 23 July 2025 by
emailing: Reception.Z00166@gp.hscni.net
We apologize for any inconvenience this may cause.
You may wish to use the following services during this period
When it's not a life-threatening emergency
Minor Injury units or urgent care services offer medical help when it's not a life-threatening emergency and can help with many of the most common problems people go to Emergency Departments for.
These services can treat injuries that are not critical or life-threatening, such as:
Each Emergency Department in the Belfast Trust(external link opens in a new window / tab) has a minor injury stream which manages certain minor injuries from triage through the emergency nurse practitioners.
'Phone First' service
Phone First is a telephone service for members of the public who are unwell and considering travelling to an Emergency Department. Before attending an Emergency Department at the Royal Victoria Hospital, Mater Infirmorum Hospital or Royal Belfast Hospital for Sick Children you should PHONE FIRST on 028 9615 9444.
When you make a call, you will be assessed on the phone by a healthcare professional and will then be given advice and, if required, directed to the most appropriate urgent or community service to meet your treatment or care needs.
This could include direction to attend an Emergency Department, an Urgent Care Centre, a Minor Injuries Unit or being redirected to a GP, Pharmacist or other service.
Phone First does not replace 999 – it is for those patients considering attending an emergency department with a non-life-threatening issue.
For all emergencies that are life threatening, always call 999 immediately.
This can include: stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding or major trauma.
You can also visit the A-Z Symptom Checker for information and advice.
Phone First currently operates 8am-6pm Monday to Friday. Outside of these times please contact GP Out of Hours Service
Children’s Emergency Department
Children under the age of 16 are treated within our paediatric service in the Royal Belfast Hospital for Sick Children.
If your child has a non-life threatening issue you can visit our Symptom Checker.
If your child is unwell and you are considering travelling to an Emergency Department you should Phone First.
If your child needs urgent medical care call 999.
If your child is experiencing life-threatening issue please attend your nearest Emergency Department.
Location of service
Our Emergency Departments are located at:
- Royal Victoria Hospital
- Mater Hospital
- Children’s Hospital
Locations where this service is delivered
DID YOU KNOW THERE IS A FREE ONLINE SERVICE FOR CONTRACEPTIVES WWW.sh24.org.uk
OVER 16 - MINOR INJURIES PHONE FIRST SERVICE - If you have an injury you can now phone the Minor Injuries Dept and get an advice/ appointment to be seen 028 96 159444 (Mon-Fri 8am-6pm)
FOR THE LATEST INFORMATION ON HOSPITAL WAITING TIMES CLICK ON THIS LINK https://online.hscni.net/my-waiting-times-ni/
PERSISTENT COUGH FOR MORE THAN 3 WEEKS ? PLEASE CONTACT THE SURGERY AND ARRANGE TO HAVE A TELEPHONE CONSULTATION WITH A DOCTOR.
THIS SURGERY WILL CLOSE EVERY WEDNESDAY FROM 1PM FROM 01 MARCH 2021